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Discussion topic: No picture on any TNTSports channels

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This message was authored by: Anthony187

No picture on any TNTSports channels

I cannot access any of the TNT Sports channels. A message says,'This channel is currently affected by a problem with your satellite signal.

 

However, I can access BBC, ITV and all Sky channels without any issues 

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This message was authored by: Annie+UK

Re: No picture on any TNTSports channels

Posted by a Superuser, not a Sky employee. Find out more

What are your Signal Strengths/Qualities? Take a look at the link below:

See question Q11 in my Sky Plus F⋅A⋅Q for Signal Strengths/Qualities
I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
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This message was authored by: Anthony187

Re: No picture on any TNTSports channels

Signal strength is fine

This message was authored by: Annie+UK

Re: No picture on any TNTSports channels

Posted by a Superuser, not a Sky employee. Find out more

Fine when tuned to TNT, as that will contradict the message given

 

TNTs transponders are at the edge of the recception zone thus are the first to have issues when a dish is misaligned (even slightly)

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: Mark39

Re: No picture on any TNTSports channels

Posted by a Superuser, not a Sky employee. Find out more

@Anthony187 wrote:

 A message says,'This channel is currently affected by a problem with your satellite signal.


That doesn't sound like a Sky + message.  Do you have Sky Q?

This message was authored by: Annie+UK

Re: No picture on any TNTSports channels

Posted by a Superuser, not a Sky employee. Find out more

@Mark39 wrote:

@Anthony187 wrote:

 A message says,'This channel is currently affected by a problem with your satellite signal.


That doesn't sound like a Sky + message.  Do you have Sky Q?


If they have Sky Q then I don't know how they followed my Sky+ instructions above 😕

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: Mark39

Re: No picture on any TNTSports channels

Posted by a Superuser, not a Sky employee. Find out more

@Annie+UK wrote:

@Mark39 wrote:

@Anthony187 wrote:

 A message says,'This channel is currently affected by a problem with your satellite signal.


That doesn't sound like a Sky + message.  Do you have Sky Q?


If they have Sky Q then I don't know how they followed my Sky+ instructions above 😕


Yes, indeed.

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This message was authored by: Anthony187

Re: No picture on any TNTSports channels

Yes I have Sky Q

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