No picture, no sound

[SahilTaymus123]

I have no picture no sound just changed the TV for a new one change the HDMI cable still got no picture or sound gone to the TV input. Put it on HDMI one still nothing went through all of the HDMI but nothing

[nigea99]

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@SahilTaymus123 wrote:

I have no picture no sound just changed the TV for a new one change the HDMI cable still got no picture or sound gone to the TV input. Put it on HDMI one still nothing went through all of the HDMI but nothing

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hi @SahilTaymus123 

With the SKy box on try pressing the following keys in sequence

Home 1 0 8 0 Home

Which resets the Picture resolution to 1080

If that gets you working and you have a 4K TV then you can then adjust settings on the box & TV to make sure they work together

[Chodley]

Pulled the power on the sky box to completely restart it? Do you get the black & white bootup sequence?