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Discussion topic: No picture multi screen

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This message was authored by: Rachel187

No picture multi screen

My multiscreen isn't playing anything. The screen is just blank and I have checked wifi and everything is working fine 

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This message was authored by: Laing1

Re: No picture multi screen

Posted by a Superuser, not a Sky employee. Find out more

@Rachel187 wrote:

My multiscreen isn't playing anything. The screen is just blank and I have checked wifi and everything is working fine 


@Rachel187 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

rebooting tyour mini box


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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