@Daniel134 wrote:
No picture but I have sound I try everything
Hi @Daniel134
Try rebooting your Television set.
Disconnect the power lead for your television for 30 seconds and then reconnect.
If you still have issues reboot your Q box after rebooting the television.
To reboot your Q box press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
