23 Sep 2023 08:45 PM
Engineer visited Thursday since then no paramount plus or discovery plus app on sky q mini box. Is on the main box. After a 60 min call with an advisor going through various 'fixes' told to leave it 24hrs and he was confident it would be fixed after using the hidden apps menu and rebuilding the app still no apps.
24 Sep 2023 11:32 AM
Posted by a Sky employeeHi there @AlliBobs , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
26 Sep 2023 02:02 PM
Posted by a Sky employeeWe are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
27 Sep 2023 09:51 PM
Having the same problem at the moment after getting a new quad box paramount won't start up on my mini box. Did you get a resolution?
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