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Discussion topic: No paramount plus discovery app

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This message was authored by AlliBobs This message was authored by: AlliBobs

No paramount plus discovery app

Engineer visited Thursday since then no paramount plus or discovery plus app on sky q mini box. Is on the main box.  After a 60 min call with an advisor going through various 'fixes' told to leave it 24hrs and he was confident it would be fixed after using the hidden apps menu and rebuilding the app still no apps. 

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: No paramount plus discovery app

Posted by a Sky employee

Hi there @AlliBobs , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: No paramount plus discovery app

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

This message was authored by ChrisBates88 This message was authored by: ChrisBates88

Re: No paramount plus discovery app

Having the same problem at the moment after getting a new quad box paramount won't start up on my mini box. Did you get a resolution? 

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