No mini boxes working but q box is

[Kcacia]

Hi my two mini boxes are not working I have gone through the help on the sky , switched of etc, the main q box is working but the rest ' there is a problem with your satellite signal' but you go on to reset etc and say connected please can you help thanks

[Lisa-P1987]

Hi there @Kcacia , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Greenfingers001]

We are still looking to help you @Kcacia . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks