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Discussion topic: No internet

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This message was authored by Jingerjay This message was authored by: Jingerjay

No internet

Moved and sky came out last Wednesday and still no internet or sky q 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@Jingerjay wrote:

sky came out last Wednesday 


@Jingerjay 

So what did the engineer tell you before they left?


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Jingerjay
Topic Author
This message was authored by Jingerjay This message was authored by: Jingerjay

Re: No internet

Nothing put dish up and said internet be in by 5 

I had to try do it myself because I didn't have internet so weren't worth setting up and still no tv not happy not having tv over the Christmas 

This message was authored by Chodley This message was authored by: Chodley

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

You had to do what yourself?

 

They should have got the dish / sky box signal working before they left.

 

Sometimes the broadband is not possible for them to completely finish if it's not provisioned at the exchange yet.

Jingerjay
Topic Author
This message was authored by Jingerjay This message was authored by: Jingerjay

Re: No internet

Trying to

put all the sky boxes and router and q boxes together myself but couldn't get it working and can't get anyone on phone 

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