This discussion topic has been answered Discussion topic: No hard didk
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Message posted on 19 Jan 2026 05:59 PM
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Hi, I'm not able to access recordings or see any pictures in the boxes meant to show programmes, it's all greyed out on my main Q box with a message that says the service is currently unavailable, and no hard disk, when I switch the box off by standby then off by the mains like instructed recently usually that works but I need to do this every day, but today no matter how many times I do this it's not going away and still saying no hard disk
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Message posted on 19 Jan 2026 06:03 PM
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Hi @LanaBaird This should lead you to a box swap (keep your viewing card and swap the power lead) https://www.sky.com/help/articles/sky-q-hard-drive-errors
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Message posted on 19 Jan 2026 06:03 PM
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Hi @LanaBaird This should lead you to a box swap (keep your viewing card and swap the power lead) https://www.sky.com/help/articles/sky-q-hard-drive-errors
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