No connection between my mini box and my sky QB, the sky q box is saying No Internet connection

[Hermia]

My Internet is fine because my phone is working as our other appliances relying upon Internet connection. This keeps happening and I had an engineer out today who said everything was resolved, I'm watching my show and all of a sudden I'm being told that I cannot watch it any longer as there is no Internet connection. 
I am getting so sick of this. I cannot even tell you how sick I am of it

[oldfella]

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@Hermia wrote:

My Internet is fine because my phone is working as our other appliances relying upon Internet connection. This keeps happening and I had an engineer out today who said everything was resolved, I'm watching my show and all of a sudden I'm being told that I cannot watch it any longer as there is no Internet connection. 
I am getting so sick of this. I cannot even tell you how sick I am of it

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Were you watching On Demand or live satellite TV when this happened @Hermia 

[Hermia]

I just remembered what the engineer did and it is now working... I can honestly say this is the greatest sense of self achievement that I can ever remember having 🙏🙏🙏🤪🤪🤪😂😂😂🤦‍♀️

Totally ridiculous I know, but I am so not 'technical', a three-year-old could put me to shame!

However, a little ray of sunshine on a very, very terrible day for the world!

Thank you very much indeed, for your speedy response. I live on my own and find some aspects of that situation to be quite challenging!

Hope you have a very good evening, I am back to my latest show YAAAAAY and HOORAY 🥳