04 Nov 2023 08:41 AM
Hi,
Hoping someone has some advice please.
I've successfully been running a Samsung TV in my kitchen, with a Sky Q Mini, Apple 4K TV and a paired set of Homepods so some time.
This setup has been pretty reliable until yesterday when Sky (Apple and other sources to the Homepods are fine), has no sound.
I've tried everything I can think off to resolve:
- Restarting and re-connecting Sky Q Mini
- Re-setting the configuration (Samsung is on e-Arc and Passthrough settings, Apple the same)
- Tried all Sky audio setting for HDMI (Normal, Dolby, Dolby Atmos)
- Re-started and upgraded Homepods
When making configuration changes in the Samsung screen I can here sounds, so why to me the fault is with the Sky box (every other source is working).
Still no joy...
Anyone come across this?
Thanks for reading.
11 Nov 2023 05:21 PM
For anyone who may hit this... seems it was an Apple issue as fixed by upgrade to 17.1
11 Nov 2023 05:21 PM
For anyone who may hit this... seems it was an Apple issue as fixed by upgrade to 17.1
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion