0

Discussion topic: No Wi-Fi networks appearing

Reply
This message was authored by: supercm

No Wi-Fi networks appearing

My Sky Q won't connect to router, despite all other devices connected and WPS button pressed. It's giving me no option to reset. 

I've tried to do it manually by selecting another Wi-Fi network hoping mine will come up but it just says 'searching', no networks appear. 

Any ideas? 

Reply

All Replies

This message was authored by: Laing1

Re: No Wi-Fi networks appearing

Posted by a Superuser, not a Sky employee. Find out more

@supercm wrote:

My Sky Q won't connect to router, despite all other devices connected and WPS button pressed. It's giving me no option to reset. 

I've tried to do it manually by selecting another Wi-Fi network hoping mine will come up but it just says 'searching', no networks appear. 

Any ideas? 


@supercm what router do yo have ?  


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Reply