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Discussion topic: No Tv but I have the TV guide.
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This message was authored by: Bv2
Message posted on 01 Nov 2025 06:45 PM
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No Tv but I have the TV guide.
Help. I have WiFi, the box light is Green and I have the tv guide up. When I click on a programme no programme appears and I just have a black screen. What can I do?
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This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
Find out more
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 01 Nov 2025 07:00 PM
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Re: No Tv but I have the TV guide.
@Bv2 Sky Q where you have posted does not rely on Broadband for Live TV as that is delivered via your satellite dish.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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