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Discussion topic: No TV Guide on SKYQ and SKY Minis

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This message was authored by: SPhelps1952

No TV Guide on SKYQ and SKY Minis

All I get is Waiting for TV Schedule.

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This message was authored by: SPhelps1952

Re: No TV Guide on SKYQ and SKY Minis

Edit:

I can see the tv guide on Sky Go, but can't send a record request after 6:00am to my SkyQ box. Prior to that it does record. None of my scheduled recordings show after Wednesday. 

This message was authored by: Daniel0210

Re: No TV Guide on SKYQ and SKY Minis

Posted by a Superuser, not a Sky employee. Find out more

@SPhelps1952 

Have you tried rebooting the main Sky Q box then the minis? 

~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: SPhelps1952

Re: No TV Guide on SKYQ and SKY Minis

Thanks, that works. But it's happened twice now in the last 30 days since receiving a new SkyQ box.

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