@NJD69 wrote:
I've had no UHD available on sports channels for a while. Really noticed it today when watching The Ashes. Getting a message that "there is a technical error". Is there a simple fix?
Hi @NJD69
Have you checked that your Q box is still set to 2160p resolution.
If it is try a simple reboot.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
