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Discussion topic: No Sky box received

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This message was authored by: MagsD1

Message posted on ‎14 Nov 2025 12:10 PM

No Sky box received

I have an engineer booked for 17th Nov

i have not received the Sky Q box as promised? Do you have the correct address ?

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎14 Nov 2025 12:18 PM

Re: No Sky box received

Posted by a Superuser, not a Sky employee. Find out more

@MagsD1 

You aren’t communicating with Sky by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

 

I've moved your post from the Sky+ board. The engineer brings the Sky Q box and any extra mini boxes you've ordered on the installation date. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Laing1

Message posted on ‎14 Nov 2025 06:07 PM

Re: No Sky box received

Posted by a Superuser, not a Sky employee. Find out more
@MagsD1 wrote:

I have an engineer booked for 17th Nov

i have not received the Sky Q box as promised? Do you have the correct address ?

@MagsD1 is this a new install ?

 

if so then the engineer will bring any boxes with them 


I may be a Sky Superuser but I am still just a Sky customer

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