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Discussion topic: No Satellite Signal

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Janine1xo
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This message was authored by Janine1xo This message was authored by: Janine1xo

No Satellite Signal

‎21 Jul 2024 01:16 PM

I did all the precautionary steps before calling Sky they did the resetting  but still nothing!! Now ive been told that the wait for an engineer is three weeks so annoying im this close to closing my account 

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No Satellite Signal

‎21 Jul 2024 01:21 PM - last edited: ‎21 Jul 2024 01:22 PM

Posted by a Superuser, not a Sky employee. Find out more

@Janine1xo 

Sky engineer numbers are dwindling after media reports of job cuts. Trying to book one when quite a few of them will be taking summer holidays won't have helped unfortunately. 

edit- if you cancel (and if Sky allow you to) you will have a 31 day notice period during which the engineer will have been. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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