No Satellite Signal On Channel 5 HD

[QM2]

I am getting no satellite signal on  Channel 5 HD at the moment.

 Just had a quick check and all other channels seem to be okay.

Anyone else having this problem?

[GD1 · Accepted solution]

@QM2  As the satellite signal covers the whole of the UK any issues with CH5 would result in 1000's of posts, it's more likley to be an issue at your end either box or dish related.

Have you tried to reboot the box?

[QM2]

Thanks for the reply

. I have just done a reboot of the box and the problem seems to be resolved.

[Nikki43]

I've got same problem too tried re boot ect still not working all other channels seem ok 

[Daniel0210]

@Nikki43 
If a message is displaying ”No signal” it tends to be from your TV (in which case check the HDMI cable between the Sky Q box and your TV).

Any “no satellite signal” message relates to your Sky box.

Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.

A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company.

[Nikki43]

Thank you for your help