No Disney plus connection but paid sky yesterday

[Leeds44]

Paid for Disney plus yesterday but could not get signal having tried many times. Came thru on phone fine.

[oldfella]

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@Leeds44 wrote:

Paid for Disney plus yesterday but could not get signal having tried many times. Came thru on phone fine.

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Hi @Leeds44 

Assume you paid through Sky for this.

If so have you followed the Activation procedure in the following link?

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-disney-plus