Sky Q
0

Discussion topic: No Catch up or Recordings

Reply
RyanBodkin
What's this?
This message was authored by RyanBodkin This message was authored by: RyanBodkin

No Catch up or Recordings

‎22 Nov 2023 09:00 AM

I can't access any recordings or catch up services? Recordings won't load

Report post
Post 1 of 4
300 Views
Reply
0 Likes
Reply

All Replies

PandJ2020
What's this?
Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: No Catch up or Recordings

‎22 Nov 2023 09:06 AM

Posted by a Superuser, not a Sky employee. Find out more

Have you tried rebooting your box?

I am just another Sky customer and my views are my own
Report post
Post 2 of 4
297 Views
Reply
0 Likes
RyanBodkin
What's this?
Topic Author
This message was authored by RyanBodkin This message was authored by: RyanBodkin

Re: No Catch up or Recordings

‎22 Nov 2023 09:13 AM

Multiple time

Report post
Post 3 of 4
294 Views
Reply
0 Likes
PandJ2020
What's this?
Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: No Catch up or Recordings

‎22 Nov 2023 09:26 AM

Posted by a Superuser, not a Sky employee. Find out more

Then you'll need to contact Sky to investigate - the box may need replacing.

 

Possibly a hard disk issue:

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

 

Recordings may well be lost.

I am just another Sky customer and my views are my own
Report post
Post 4 of 4
290 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion