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Discussion topic: New viewing card not working

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This message was authored by Craig45 This message was authored by: Craig45

New viewing card not working

Issued new card and moved into new address 

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This message was authored by Laing1 This message was authored by: Laing1

Re: New viewing card not working

Posted by a Superuser, not a Sky employee. Find out more

@Craig45 wrote:

Issued new card and moved into new address 


@Craig45 You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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