New series issues again

[Michelle1708]

whats happened again? Yesterday there was 6 today it's only 4!  

[Thestagevu]

Same here! 

[Derald]

...and here

[oldfella]

Hi @Derald 

@Michelle1708 

@Thestagevu 

@Kaylzb85 

Afraid it will be the same for Everbody until the New series is updated 

[Kaylzb85]

My new series option isn't working properly normally its full but only have 3 thing on it anyone know how to fix it .

[oldfella]

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@Kaylzb85 wrote:
My new series option isn't working properly normally its full but only have 3 thing on it anyone know how to fix it .

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Hi @Kaylzb85 

see my previous post

[Cyd2020]

New Series section is empty, anyone else having same issue? Been 3 days.

[Daniel0210]

@Cyd2020 

Yes. The available programmes in the new series section has dwindled in the last few days and I think there were only four in there yesterday. 

[CheshamUnited]

Mines completely blank now and saying its learning what I watch! Strange after 8 years though it might know by now!

[Daniel0210]

All, this has happened previously (a couple of years ago). I've made Sky aware in a closed forum. Mine is empty this morning too.

[SJFL]

Good afternoon. My Sky Q box new series option slowly depleted over the last few days until today when there is only a message stating something about, " finding out what you like to watch. "

I have seen similar posts from when this happened in March 2023. Is there a solution?

Thank You

[cuke]

Ours is the same and there's no solution, this is just something that happens from time time..

[nigea99]

hi @SJFL 

Please also see:

https://helpforum.sky.com/t5/Sky-Q/New-Series-empty-anyone-else-have-issues/td-p/4365307

[cuke]

Quite a fair number of them in there now..

[Daniel0210]

All,

Sky have now fixed this.