New packaging required

[OJ1978]

Hi,

I have tried to call about this several times, but have been on hold too long to get the message through.

I have also followed the link as suggested for labels, but it does not work.

The packaging was delivered and left outside my house in the rain & was destroyed.

I have returned the router and mini box, but I need another label and packaging for the main Sky Q Box.

Please forward & acknowledge this email.

(See your communication to me a the end of this message)

Kind regards,
Owen

[Daniel0210]

@OJ1978 

You aren't emailing Sky here. In fact you aren’t communicating with Sky by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

If the link doesn't work after clearing your cache etc you'll need to persevere on the phone.