New hub

[Mark815]

I've been sent a new hub, but it is a standard hub when I have sky Q. Is this right.

[Laing1]

@Mark815 what do you mean a standard hub what hub have you been sent is it black or white ?

[Mark815]

Apparently there is a standard hub and a sky Q hub?

[Laing1]

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@Mark815 wrote:

Apparently there is a standard hub and a sky Q hub?

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if it black there is the Q hub and the broadband hub both are completely compatible with Sky Q and are both black the Q hub is older and being phased out as it no longer gets updates. Both these hubs have the Q mesh technology.

The newer broadband hub is black and upright and as i say fully integrates with Sky Q the newer max hubs and wifi 7 hubs are white and don't have the mesh technology  and need to be treated as third party routers hope this help.

[TimmyBGood · Accepted solution]

@Mark815 

Where a Q Hub user doesn't opt to add the WiFi Max subscription supplement they get a Sky Broadband Hub.

The Sky Broadband Hub is entirely compatible with the Q television platform.