@LindaHarrogate You can't setup a Sky Q box to work just over WiFi rather than satellite.
I'm not sure why you would even need to setup SkyvQ again just because you bought a new TV.
Perhaps your getting confused with setting up the actual TV to work with Sky Q and setting up your TV to with with Freesat or Freely?
For Sky Q you just need to ensure it is plugged into one of the HDMI ports on the TV and then select the relevant HDMI inputs using the TV remote.
I presume you did reconnect your Q box using the supplied HDMI cable that you had between the Q box and you old TV?
All
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
