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Discussion topic: New TV set up

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This message was authored by: GME

Message posted on ‎30 Nov 2023 09:31 PM

New TV set up

I have purchased a new TV. When I turn it on for the first time it will begin a set up procedure. Do I connect my existing sky Q box to the TV before I turn the TV on for the first time or after the initial set up sequence has completed?

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This message was authored by: GD1

Message posted on ‎30 Nov 2023 09:38 PM

Re: New TV set up

Posted by a Superuser, not a Sky employee. Find out more

@GME  You can connect it now, but your TV will still go through the initial setup process as you'll be guided to tune on freeview channels (presuming ther TV has built in freeview)  You'll need to take some time to read the user guide that comes with your TV as setting it up is outside Sky's remit.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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