Discussion topic: New Q Box lost purchases in box office
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Message posted on 07 Mar 2024 07:31 PM
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New Q Box lost purchases in box office
Have had a new Q Box installed today.
My Box Office purchase of Boxing for tomorrow has disappeared.
When I have tried to book it again it states 'We're sorry this event isn't available in your region'.
How do I recover my original purchase
Plus all my recordings have gone. The engineer said they would still be there ?
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Message posted on 07 Mar 2024 07:35 PM
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Re: New Q Box lost purchases in box office
@Chris1701 wrote:
Plus all my recordings have gone. The engineer said they would still be there ?
Your normal recordings are lost I'm afraid. Purchases from Sky Store should be retrievable.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 07 Mar 2024 07:40 PM
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Re: New Q Box lost purchases in box office
If the Box Office Purchase is retrievable, how do I get it back please.... and why would it state not available in your region for the same purchase now?
the box office event is not until 4pm tomorrow
thznks thanks 🙏
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