New BT broadband router

[Ned61]

I have installed a new BT broadband router. I have a sky q box, a sky q secondary box for the second tv in the kitchen and a sky Wi-Fi booster. The secondary sky q box does not work any more so the tv in the kitchen does not now work. The instructions online are terrible, many presses of wps buttons to no good effect

[Addie15]

Hi there, Ned61. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Ned61 · Accepted solution]

It's ok. I rang Sky and a chap in India walked me through what turned out to be a difficult and long process to get it sorted, but he was very professional and it now works.