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Discussion topic: Network dropping continually

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This message was authored by: BEACON27

Network dropping continually

Why does my SkQ bix continually drop network, never happened at all when with Sky BB then I changed broadband supplier from Sky???
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This message was authored by: BEACON27

Re: Network dropping continually

Having to reset it 4 or 5 times a day now
This message was authored by: JimM1

Re: Network dropping continually

@BEACON27 If you are not a sky Broadband Customer you have to set the sky Q up on a third party network connection!

 

 

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This message was authored by: BEACON27

Re: Network dropping continually

How do I do that?
This message was authored by: JimM1

Re: Network dropping continually

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This message was authored by: BEACON27

Re: Network dropping continually

Im having to do this 'reset' 4 or 5 times  a day. Often in the middle of watching something 

This message was authored by: JimM1

Re: Network dropping continually

@BEACON27 Say who is your broadband supplier now and which Hub you are using from them!

This message was authored by: Chodley

Re: Network dropping continually

Posted by a Superuser, not a Sky employee. Find out more

One thing you can try is splitting the 2.4 and 5GHz channels on your router, through its web admin interface, to 2 differently named SSIDs then only connect the Q to the 2.4 network as it can only use that. Might work. Maybe.

 

Q is terrible with 3rd party wifi.

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