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Discussion topic: Network connection dropouts

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This message was authored by: bassgod

Network connection dropouts

I am constantly getting the blue screen saying the minibox can not connect to the sky box. My internet also drops out. Sometimes it restarts after a few minutes but more recently I have to reset the router and reset the main sky q box and the mini box. . After a while I lose connection again.

the service checkers says there are no broadband or WiFi issues.

the Sky Q check however states it can't connect to the box. No matter what I try it keeps happening and becoming more frequent. It is making it impossible to watch TV or access the internet.

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This message was authored by: Marcus287

Re: Network connection dropouts

I have exactly the same problem, which started following a power cut. Prior to this, the system had worked pretty well for years. Has anybody found a solution? I've tried all the usual resets and reboots recommended, but after successful reconnection, it drops out after a few minutes.

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