@Lee182 wrote:
Had sky Q installed today and have Netflix standard with ads included in the package. I have just signed into my Netflix account on the tv to activate and looks like I've upgraded to Netflix standard incurring an extra £6 per month. Not sure if this was just me but found it very misleading. Does anyone know how to revert back to Netflix standard with ads as I don't want to incur an extra £6 per month.
@Lee182 you will need to contact Sky
You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
