Netflix

[Michelle1962]

So I've got Netflix with shy, can watch on my tv, yet can't seem to on iPad, wants me to pay!, I've signed in but doesn't seem to recognise my email 🤷‍♀️

[oldfella]

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@Michelle1962 wrote:

So I've got Netflix with shy, can watch on my tv, yet can't seem to on iPad, wants me to pay!, I've signed in but doesn't seem to recognise my email 🤷‍♀️

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You need to use the exact same login details as you use for Netflix on your Q box @Michelle1962 . 
You can use your Sky Netflix on any device that has the Netflix App.

[Chodley]

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@Michelle1962 wrote:

So I've got Netflix with shy, can watch on my tv, yet can't seem to on iPad, wants me to pay!, I've signed in but doesn't seem to recognise my email 🤷‍♀️

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Have you set a password for that account on netflix.com?

[Michelle1962]

Hi I've tried email & password, says it doesn't recognise email address! I've signed out of my old account as had to set another new email address for sky 

[Chodley]

So on the Q app, on the "Get Help" screen, does that say the email address that you are trying to use on netflix.com?