29 Apr 2024 11:35 AM
Hi.
I pay for Netflix through sky q.
I used to be able to use the same login details on tvs that are not connected to sky but it doesn't seem to be working now.
Has anyone else had the same problem? Does this mean that I now need to pay for a different netflix account to use on the TV.
Thank you.
29 Apr 2024 11:38 AM
Posted by a Superuser, not a Sky employee. Find out more
@JoHeron1 wrote:
Hi.
I pay for Netflix through sky q.
I used to be able to use the same login details on tvs that are not connected to sky but it doesn't seem to be working now.
Has anyone else had the same problem? Does this mean that I now need to pay for a different netflix account to use on the TV.
Thank you.
Hi @JoHeron1
You should be able to use your Sky Netflix on any device that has the Netflix App.
Subject of course to number of Screens you are using in accordance with your Netflix subscription.
29 Apr 2024 11:46 AM
Thank you. It Let's me log in but then says continue set up and won't let me go any further without setting up payment.
29 Apr 2024 11:48 AM - last edited: 29 Apr 2024 11:50 AM
Posted by a Superuser, not a Sky employee. Find out more
@JoHeron1 wrote:
Thank you. It Let's me log in but then says continue set up and won't let me go any further without setting up payment.
Hi @JoHeron1
Is the device you are trying to use on your Home Network?
See the following link
https://www.sky.com/help/articles/sharing-your-netflix-account
29 Apr 2024 12:00 PM
Thank you for your help. I will give it a go.
29 Apr 2024 03:13 PM
Thank you. I contacted netflix in the end and they reset my email address and I changed my password. All working again now.
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