Netflix

[JoHeron1]

Hi.

I pay for Netflix through sky q.

I used to be able to use the same login details on tvs that are not connected to sky but it doesn't seem to be working now.

Has anyone else had the same problem?  Does this mean that I now need to pay for a different netflix account to use on the TV.

Thank you.

[oldfella]

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@JoHeron1 wrote:

Hi.

I pay for Netflix through sky q.

I used to be able to use the same login details on tvs that are not connected to sky but it doesn't seem to be working now.

Has anyone else had the same problem?  Does this mean that I now need to pay for a different netflix account to use on the TV.

Thank you.

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Hi @JoHeron1 

You should be able to use your Sky Netflix on any device that has the Netflix App.

Subject of course to number of Screens you are using in accordance with your Netflix subscription.

[JoHeron1]

Thank you.  It Let's me log in but then says continue set up and won't let me go any further without setting up payment.

[oldfella]

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@JoHeron1 wrote:

Thank you.  It Let's me log in but then says continue set up and won't let me go any further without setting up payment.

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Hi @JoHeron1 

Is the device you are trying to use on your Home Network?

See the following link

https://www.sky.com/help/articles/sharing-your-netflix-account

[JoHeron1]

Thank you for your help.  I will give it a go.  

[JoHeron1]

Thank you.  I contacted netflix in the end and they reset my email address and I changed my password.   All working again now.