Netflix

[ShirleyO123]

I've joined Netflix on my TV and it has added £4,50 to my bill but Netflix doesn't recognise my email and password

[oldfella]

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@ShirleyO123 wrote:

I've joined Netflix on my TV and it has added £4,50 to my bill but Netflix doesn't recognise my email and password

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Hi @ShirleyO123 

Have you followed the correct activation procedure in the link below ?

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-netflix