Replaced my Sky Q remote low battery same message with new remote?

[Duffys2]

Had to replace Sky Q remote, thought old remote was draining batteries (replaced batteries numerous times). After one day the new remote is doing the same thing, low batterry messsge🤷 Brand New genuine Sky Q remote with brand new Duracell batteries. Any ideas? 

fyi - Panasonic TV and I've paired remote with TV

[oldfella · Accepted solution]

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@Duffys2 wrote:

Had to replace Sky Q remote, thought old remote was draining batteries (replaced batteries numerous times). After one day the new remote is doing the same thing, low batterry messsge🤷 Brand New genuine Sky Q remote with brand new Duracell batteries. Any ideas? 

fyi - Panasonic TV and I've paired remote with TV

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Hi @Duffys2 

Try removing the batteries and then press each button on the remote.

Replace the batteries and then  completly reset the remote as follows 
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

[Duffys2]

Thanks for speedy response oldfella😉

Ill give it a go as soon as my wife finishes watching MAFS ☹️

ps feels wrong to call you oldfella🤭

[oldfella]

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@Duffys2 wrote:

ps feels wrong to call you oldfella🤭

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Hi @Duffys2 

Afraid that's what I am.

PS

You can can 'tag' someone in your post by tying the @ symbol

[Duffys2]

Hi OldFella,

you diamond that worked🥳

Thank You😘

[Duffys2]

Hi @oldfella 

you diamond that worked🥳

Thank You😘

[oldfella]

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@Duffys2 wrote:

Hi @oldfella 

you diamond that worked🥳

Thank You😘

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There you Go @Duffys2