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Discussion topic: Netflix

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This message was authored by: Kellylangley368

Netflix

I can't get into my Netflix 

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This message was authored by: MarkGoldsmith

Re: Netflix

Posted by a Superuser, not a Sky employee. Find out more

What exactly is the error?

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: ReanneG

Re: Netflix

My netflix won't work either, I can open the app but it stays at the red circle going round and round
This message was authored by: MarkGoldsmith

Re: Netflix

Posted by a Superuser, not a Sky employee. Find out more

@ReanneG what sky service do you have?

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: ReanneG

Re: Netflix

I have sky q box with sky signature package, movies and HD, pretty much everything other than sports if that's what you mean 

This message was authored by: MarkGoldsmith

Re: Netflix

Posted by a Superuser, not a Sky employee. Find out more

Have you tried following the steps on this troubleshooting guide: https://www.sky.com/help/articles/apps-on-sky-q-and-glass-basic-checks

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
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