@JadeAllwood wrote:
I paid to update Netflix on 2 devices however can't. Also it looks like it has been hacked as it is in a different language
Hi @JadeAllwood
Assuming you subscribe through Sky
Sky Ultimate TV includes the Netflix Basic plan (1 screen + HD)
You can upgrade to Netflix Standard (2 screens + HD) by adding the HD pack On Sky Q.
You can upgrade to Netflix Premium (4 screens + UHD/HDR) by adding the Ultra HD pack (requires the HD pack first) on Sky Q.
Can you sign out of the Netflix on your Q box?
If you can sign in again with your own credentials.
If it is locked and you cannot sign out then you need to contact Netflix.
