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This message was authored by: Cocktail28

Netflix

Trying to watch Netflix on main tv, whilst hubby watches Netflix in the bedroom. Message saying to many devices in use ?? 
I thought with homeshare you can watch on multiple devices as long as using same internet connection. 
please help - very frustrated, never had this problem before


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This message was authored by: oldfella Answer

Re: Netflix

Posted by a Superuser, not a Sky employee. Find out more

@Cocktail28 wrote:

Trying to watch Netflix on main tv, whilst hubby watches Netflix in the bedroom. Message saying to many devices in use ?? 
I thought with homeshare you can watch on multiple devices as long as using same internet connection. 
please help - very frustrated, never had this problem before


Hi @Cocktail28 

Assuming you subscribe through Sky
Sky Ultimate TV includes the Netflix Basic plan (1 screen + HD)
You can upgrade to Netflix Standard (2 screens + HD) by adding the HD pack On Sky Q.
You can upgrade to Netflix Premium (4 screens + UHD/HDR) by adding the Ultra HD pack (requires the HD pack first) on Sky Q.

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This message was authored by: oldfella Answer

Re: Netflix

Posted by a Superuser, not a Sky employee. Find out more

@Cocktail28 wrote:

Trying to watch Netflix on main tv, whilst hubby watches Netflix in the bedroom. Message saying to many devices in use ?? 
I thought with homeshare you can watch on multiple devices as long as using same internet connection. 
please help - very frustrated, never had this problem before


Hi @Cocktail28 

Assuming you subscribe through Sky
Sky Ultimate TV includes the Netflix Basic plan (1 screen + HD)
You can upgrade to Netflix Standard (2 screens + HD) by adding the HD pack On Sky Q.
You can upgrade to Netflix Premium (4 screens + UHD/HDR) by adding the Ultra HD pack (requires the HD pack first) on Sky Q.

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This message was authored by: Cocktail28

Re: Netflix

@oldfella  thankyou very much for confirming this for me. I don't suppose you know how much it is to upgrade? 
I used to have a Netflix account but cancelled as we got it included with Sky. 
kinda wishing I kept it now as we never had this problem before 

This message was authored by: oldfella

Re: Netflix

Posted by a Superuser, not a Sky employee. Find out more

@Cocktail28 wrote:

@oldfella  thankyou very much for confirming this for me. I don't suppose you know how much it is to upgrade? 
I used to have a Netflix account but cancelled as we got it included with Sky. 
kinda wishing I kept it now as we never had this problem before 


Hi @Cocktail28 

The HD upgrade is currently £8 per month - this will give you two simultaneous screens.

You may be able to gegotiate a better price by ringing Sky directly.

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