@Andy464 wrote:
Netflix will not open on main q box but will open on mini box. Tried the usual things, spoke to sky who went through the same things . Advisor escalated to tech team. Promised they would have it working within 24 hrs. Are there any other things I can do
Hi @Andy464
Have you tried refreshing the Apps in the main Q box Hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Select Apps
then highlight Refresh all Apps on this box.
You'll see a message that says, 'Your apps are being refreshed'. This will stay on screen until you press Dismiss to return to normal viewing
It’s recommended waiting at least 5 minutes before doing so.
Refresh Apps can take up to 24 hrs to complete .
