Netflix

[Carola1964]

We pay for a Netflix subscription in our package but we can't access it at the moment for some reason 

[oldfella]

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@Carola1964 wrote:

We pay for a Netflix subscription in our package but we can't access it at the moment for some reason 

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What is stopping you @Carola1964 ?

[Carola1964]

It says that our household doesn't have access to the Netflix account - but we've used it countless times on our tv

[Chodley]

Is that on the sky box?

And you didn't login to netflix on that box at any point with someone else's (e.g. a family member's) account back when Netflix tolerated that?

What happens if you try to log into it on a PC?