0

Discussion topic: Netflix subscription hacked

Reply
This message was authored by AngryGinger1 This message was authored by: AngryGinger1

Netflix subscription hacked

Logged on to my Netflix account that is part of my sky package to find it is now in Spanish with all my profiles changed to a random Spanish family 👌🏻 unable to change Netflix account. Seems to be a generic issue as sky have had a data breach. On top of that seems my sky bill is going up an extra £61 a month. Absolutely winning at life 😂 will be calling customer services to cancel after the bank holiday 👍🏻 happy Easter 

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Netflix subscription hacked

Posted by a Superuser, not a Sky employee. Find out more

@AngryGinger1 

There are a few previous threads with this Netflix issue whereby the advice is to contact Netflix direct. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Netflix subscription hacked

Posted by a Superuser, not a Sky employee. Find out more

@AngryGinger1 wrote:

 Seems to be a generic issue as sky have had a data breach. 


Almost certainly not: Netflix gets 'hacked' either when someone who knows the credentials is tricked into using them to sign into a fake Netflix portal, or, more likely, just where the same email address and password has been used for a different service and leaked from there.

 

It's extremely unlikely that a company on the scale of Comcast or Netflix would have a data breach without reporting it as the financial penalties imposed by relevant regulators are severe.

 

I'd add that Sky has millions of subscribers on Netflix bundles, and compared to that the scale of reported account hijacking is tiny.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion