Netflix pin lock

[An25]

Been watching Netflix which is part of out package, for years. All of a sudden now asking for a pin? 
don't have one. 

[MightyQuinn]

Hi @An25   There is a chance that your Netflix account has been hacked. If this is the case, then only Netflix can help you.

https://help.netflix.com/en/node/114277#:

[lettice]

When do you this pin.

Is it before you enter the Netflix app on your Sky Q?

If so go to controlling pin access on apps in this Sky help article;

https://www.sky.com/help/articles/managing-parental-settings

If it's within your Netflix account, you need to login to your account to reset or remove the account or profile pin, as described here;

https://help.netflix.com/en/node/24805?q=Pin

or

https://help.netflix.com/en/node/114277?q=Pin