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Discussion topic: Netflix not working even though it does on other devices

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This message was authored by Steve+Wareham This message was authored by: Steve+Wareham

Netflix not working even though it does on other devices

Netflix not working even though it does on other devices

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This message was authored by Deedee36 This message was authored by: Deedee36

Re: Netflix not working even though it does on other devices

Posted by a Superuser, not a Sky employee. Find out more

@Steve+Wareham  When you say not working do you mean it will not launch or your getting an error message?

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“Trying to help improve sky glass”
Steve+Wareham
Topic Author
This message was authored by Steve+Wareham This message was authored by: Steve+Wareham

Re: Netflix not working even though it does on other devices

As in the red Netflix sign comes up but constantly whirls.... doesn't go into the account. No issues when I access Netflix on phone. 

This message was authored by Deedee36 This message was authored by: Deedee36

Re: Netflix not working even though it does on other devices

Posted by a Superuser, not a Sky employee. Find out more

@Steve+Wareham  Have you tried to reboot your box??

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“Trying to help improve sky glass”
Steve+Wareham
Topic Author
This message was authored by Steve+Wareham This message was authored by: Steve+Wareham

Re: Netflix not working even though it does on other devices

Yes rebooted, updated etc no change

This message was authored by Deedee36 This message was authored by: Deedee36

Re: Netflix not working even though it does on other devices

Posted by a Superuser, not a Sky employee. Find out more

And your internet is workomg

ok??

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“Trying to help improve sky glass”
Steve+Wareham
Topic Author
This message was authored by Steve+Wareham This message was authored by: Steve+Wareham

Re: Netflix not working even though it does on other devices

Yes... most other apps work but slow to load, Netflix works perfectly on other device

This message was authored by SkiJumper This message was authored by: SkiJumper

Re: Netflix not working even though it does on other devices

Same problem here

 

IMG_0671.jpeg

Jedi
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