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Discussion topic: My SkyQ box won’t start, we have an alternate red / orange flashing light
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This message was authored by: SJC007
Message posted on 19 May 2023 07:04 PM
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My SkyQ box won’t start, we have an alternate red / orange flashing light
Broadband is great. For some reason sky won't launch at all. We just have an alternate red / orange flashing lights on the box and an updating software step 1 of 2 on the screen. Wisdom requested!!
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This message was authored by: Laing1
Posted by a Superuser, not a Sky employee.
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I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 19 May 2023 08:00 PM
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Re: My SkyQ box won’t start, we have an alternate red / orange flashing light
@SJC007 wrote:
Broadband is great. For some reason sky won't launch at all. We just have an alternate red / orange flashing lights on the box and an updating software step 1 of 2 on the screen. Wisdom requested!!
@SJC007 not sure what you have tried but try unplugging the box for 20 minutes then plugging it back in
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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