Discussion topic: My SkyQ box won’t start, we have an alternate red / orange flashing light

This message was authored by: SJC007 · ‎19 May 2023

Broadband is great. For some reason sky won't launch at all. We just have an alternate red / orange flashing lights on the box and an updating software step 1 of 2 on the screen. Wisdom requested!!

This message was authored by: Laing1 · ‎19 May 2023

@SJC007 wrote:

Broadband is great. For some reason sky won't launch at all. We just have an alternate red / orange flashing lights on the box and an updating software step 1 of 2 on the screen. Wisdom requested!!

@SJC007 not sure what you have tried but try unplugging the box for 20 minutes then plugging it back in

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: My SkyQ box won’t start, we have an alternate red / orange flashing light

My SkyQ box won’t start, we have an alternate red / orange flashing light

All Replies

Re: My SkyQ box won’t start, we have an alternate red / orange flashing light

Was this discussion not helpful?

Search Sky Community

Start a new discussion