Netflix not loading on sky

[Lynn2544]

For the last couple of months I can rarely go onto the Netflix app without having to reset my sky q box.  I have left it on the screen now for around 5 mins and it is still showing the dreaded red circle!

[JJ121]

I have the same issue for the last 2 weeks

[caesarome]

@JJ121 @Lynn2544 

This is what you need to do as this is what is working for others:

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4691069/highlight/true#...