Discussion topic: Netflix issue
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Message posted on 11 Aug 2026 09:23 PM
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Netflix issue
Netflix says it is a new agreement to show adverts. On my second tv Netflix wants my date of birth. Then when answered it wants to know my gender but freezes. I am unable to view it on my second box but it works on the main box. Why can I do to get it to work again on the second box
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Message posted on 12 Aug 2026 10:14 AM
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Re: Netflix issue
Hi @Ramcecr, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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