Netflix encounters error whilst watching

[COLBY2467]

Netflix loads fine through our Sky Q. However we have been experiencing errors when approximately 70% through watching a programme we get an error message saying that Netfix has encountered an error, please close and restart the app.

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147