Netflix downgrades

[Vicso]

I have Netflix but would like to downgrade to basic for 1 screen only - how do I do this please? 

[nigea99]

@Vicso 

If you pay through SKY then the levels are based on what SKY add ons you have:

https://www.sky.com/help/articles/netflix-faqs
Netflix Basic plan (1 screen + SD) as standard
Netflix Standard (2 screens + HD)  with the SKY HD pack
Netflix Premium (4 screens + UHD/HDR) with the SKY Ultra HD pack (requires the HD pack first)

So to reduce Netflix level you need to cancel the SKY add on - which will of course affect SKY viewing also

BTW To cancel an add on you will need to call SKY