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Discussion topic: Netflix and Disney

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This message was authored by Rachel152 This message was authored by: Rachel152

Netflix and Disney

They have both disappeared from the app section 

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This message was authored by oldfella This message was authored by: oldfella

Re: Netflix and Disney

Posted by a Superuser, not a Sky employee. Find out more

@Rachel152 wrote:

They have both disappeared from the app section 


Hi @Rachel152 

Have you tried refreshing the Apps in the Hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Select Apps 
then highlight Refresh all Apps on this box.
You'll see a message that says, 'Your apps are being refreshed'. This will stay on screen until you press Dismiss to return to normal viewing
It’s recommended waiting at least 5 minutes before doing so.

Refresh Apps can take up to 24 hrs to complete .

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