Netflix access

[Tonyyyy18]

I have Netflix as part of my Sky Package. I am on holiday at the moment and can't access Netflix via the tv as Netflix doesn't recognise my email address

[oldfella]

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@Tonyyyy18 wrote:

I have Netflix as part of my Sky Package. I am on holiday at the moment and can't access Netflix via the tv as Netflix doesn't recognise my email address

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Hi @Tonyyyy18 

Looks like you are not using your correct Email ?

[Tonyyyy18]

It's the one linked to my Sky ID and I've tried my others as well

[oldfella]

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@Tonyyyy18 wrote:

It's the one linked to my Sky ID and I've tried my others as well

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Is it the Email address or your Password that is the issue @Tonyyyy18 .

With the Netflix from Sky you can use Netflix on any device that has the Netflix App

[Tonyyyy18]

The message I receive is that it doesn't recognise the email address.

This is also when I try to log onto Netflix on phone etc